Returns + Exchanges

 

Returns

We understand that sometimes an item just doesn't work out. We accept returns within 14 days of purchase. If you would like to make a return, please email hello@jennycbrooks.com to notify us. Please return all unworn merchandise in its original condition and packaging to:

Jenny C Brooks
1501 S Glendale Ave
Sioux Falls, SD 57105

We do not refund shipping fees or provide return labels. If a product is not returned in its original condition, it will not be eligible for a refund. Once your package returns to us, your refund will be processed within 7-10 business days.

Exchanges

Size or color not quite what you wanted? Exchanges will be accepted within 14 days of purchase. If you would like to exchange your merchandise for a different size or color, please place an order for the new desired merchandise and send unwanted item(s) back to be issued a refund.

If the original merchandise was purchased at a discounted price, we will honor that price. You will be issued a refund for the difference within 7-10 business days.

If you have questions or concerns regarding your return or exchange, please feel free to email hello@jennycbrooks.com